Are venue reviews the same as Google reviews?

No. Toptalla service feedback is distinct from a public Google review. Google review requests should seek honest feedback without rewards or positive-rating conditions.

Can I see it with my workflow?

Yes. Your demo starts with your services, team and operating needs. We explain the relevant features, plans and charges before you subscribe.

Do onboarding and migration cost extra?

Onboarding and migration of available data are included at no extra charge, with a 14-day trial. We review available files, fields and balances with you.

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Salon customer reviews and feedback

Hear from customers and improve their experience

Collect feedback after a service and understand what customers think about the experience and team. Follow reviews and replies in your system, using each visit to improve the next.

See this feature in a demo Try for 14 days

Verified Reviews Only

Only clients who actually completed a service can leave a review. They receive a prompt right after their appointment, so you're always getting real and recent feedback.

Multi-Dimensional Ratings

Clients rate four key areas:

Service quality
Staff professionalism
Cleanliness
Atmosphere

Fair & Transparent System

Salons can:

Reply to reviews publicly
Report unfair or inappropriate feedback
Show transparency and customer care

Help customers make an informed choice

Feedback from completed visits and your team’s replies help customers understand the experience before booking. Review the feedback to identify service improvements.