Toptalla data deletion instructions

Last updated: 9 November 2026

A business administrator can remove or disconnect data linked to Toptalla using the following steps.

Disconnect Google or Meta

1. Sign in to the Toptalla dashboard with business-administrator access.

2. Open Marketing or Integration settings.

3. Select the relevant Google or Meta connection, choose Disconnect and confirm.

4. You can also revoke Toptalla directly in the security and permission settings of the connected Google or Meta account.

Disconnecting stops new data collection and disables the stored credential for that connection. It does not delete data held by Google or Meta in your account.

Request deletion of stored data or an account

Send the request from the email address associated with your account to support@toptalla.com, use “Data deletion request” as the subject, and identify the business and the data or integration you want deleted. Do not send a password, access token or API key. We may request limited verification information to protect the account from unauthorised requests.

After verification, we delete or disconnect credentials and connected data within the request's scope, except where retaining particular records is required by law or necessary for security, fraud prevention or dispute resolution. We will confirm completion or ask for additional information if required.

Revoke at the provider

To stop access immediately, revoke Toptalla in Google or Meta settings in addition to requesting deletion. If you delete your Google or Meta account, follow that provider's deletion instructions as well.