Toptalla · Depth that makes a difference
Every conversation, with customer context and your team
Bring multiple WhatsApp numbers and Instagram into one inbox. Know who replied, assign conversations and see customer context when starting a booking.
Different channels. Shared context.
Different channels. Shared context.
Multiple channels. One place to follow up.
Identify each conversation’s channel and number, tag it and assign an owner. Keep follow-up visible across the team.
A customer is more than a message
Recent appointments, visits, spending and cancellations sit beside the conversation. Linked customers can also have recent purchase context available to staff.
- Book from the conversation context
- See who viewed a message and who replied
A message starts the journey. Results need context.
From service conversations to measurable campaigns
Prepare an audience and template, test the message, then follow delivery, replies and opt-outs. A reply tells you what to do next; it is not automatically a sale.
KEEP THE WORKFLOW CONNECTED
Shared inboxCampaigns and resultsAssistant and bookingUnfinished purchasesBefore you get started
See Toptalla with your own workflow
Try for 14 days with free onboarding and data migration. Review your services, team and available data with us before the move.